What to Do If You Can’t Track Your Order

1. Check with Zelaver Wigs Support: If you are unable to track your order, contact our customer service team for help verifying your order or tracking number.

2. Contact the Carrier: Tracking information may take 24–48 hours to update after your shipping label has been created. If no information appears after this time, contact the carrier directly or email us for assistance.

3. Track on Our Website: Use the Zelaver Wigs order tracking form below to check your shipment using your order number, email address, phone number, or tracking number.

Shipping Information

Shipping Methods

Zelaver Wigs orders are shipped from our U.S. fulfillment location using reliable delivery carriers. The carrier used for your order will depend on your destination and the available shipping service.

Processing Time

Orders are generally processed within 2–4 business days after payment has been confirmed. Custom-made orders may require additional processing time.

Estimated Delivery Time

Estimated delivery within the United States is generally 3–7 business days after shipment. Total delivery time includes both processing time and shipping time.

Shipping Cost

Standard shipping is $24.99 unless a different rate or promotion is displayed during checkout.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.

Shipping Delays

Delivery times may be affected by weekends, public holidays, severe weather, carrier delays, or other circumstances outside our control.

Need Help?

Please email us at caixiongmaoxueren@gmail.com and include your order number so we can assist you efficiently.